WHEN THINGS GO WRONG: PROJECT TRIAGE AND RESCUE
April 19, 2024 8am - April 19, 2024 12pm
Things have become difficult. The project is rapidly coming to an impasse. People are upset and value is being destroyed. Don’t jump. There are ways to rescue a project. We have all been exposed to projects that are or have become problematic. We may be a part of a floundering project. We may have inherited a mess from another facilitator, team, or evil consultant. Maybe problems have developed as the project progressed. In this workshop we will examine and apply a triage-based approach to identifying causes and rescuing projects. We will play out scenarios, examine the varied sources and common angst-fraught issues, and provide tools and techniques to supportively approach endangered, stalled, or threatened projects. We will cover what and how to rescue from the perspective of a team member and that of a facilitator.
First, stop the on-going damage. Issues may arise from within the team, from someplace else within the company or operating entity, or sadly, caused by you or the “application” of your process. In emergency medicine you attack the issue that is going to kill the patient first. We shall do the same for a project. Identify and deal with the most critical (material) issues first. There are several different causal arenas that create blockage, stagnation (analysis paralysis), or disruption (conflict). They may be organizational, objective-conflict based, process-related.
Prevent – Triage – Treat – Support – Prevent.
Prevent (avoid, mitigate,) project failure when we can. Triage problems/threats to success and stop the damage. Treat to solve the prioritized material issues. Establish good project Support and monitor ongoing project health, Preventing further issues. It is not true that you need a crisis to be a hero, but when problems arise, having options and a structured approach at hand can make all the difference. Effective and timely action can provide great benefit as well as being personally satisfying.
This workshop is intended for:
- New/Beginner Decision Practitioners
- Intermediate Decision Practitioners
William "Bill" Haskett (Haskett Consulting International)
Nazlie Azimokor (The University of British Columbia)